Mercantile / Technology
Technology insurance for things that move, connect and control.
For businesses developing complex products and systems, the insurance needs to reflect what can happen when they fail.
The Mercantile approach
Products, software, services and contracts can create different kinds of loss. We map the exposure before approaching insurers.
01 / Specialist sectors
Where technology meets the physical world.
We focus on the product, its end use, the parties relying on it, and the consequences of an error or failure.
Autonomy, movement and human interaction.
↗02Industrial automationIntegration, installation and production interruption.
↗03SCADA & control systemsOperational technology and industrial controls.
↗04Connected devicesHardware, firmware and connected supply chains.
↗05Software & SaaSImplementation, uptime and service obligations.
↗06Artificial intelligenceAI developers, consultants, agents and automation providers.
↗02 / Insurance covers
Structure cover around the cause of loss.
Products liability, technology professional indemnity and cyber insurance answer different questions. We examine activities, territories, contracts and exclusions together.
Explore insurance covers03 / The review
A clearer case for underwriters.
The strongest submission describes what the technology does, where it is used, who relies on it and the maximum credible loss.
Products, services, customers and supply chain.
—Contracts, jurisdictions, claims and existing cover.
—Seek terms and explain the important conditions and gaps.
—04 / Start a conversation
Tell us what your technology does.
A short description of the product, service and customers is enough to start. We will identify the information needed for a market approach.
