MERCANTILE / TECHNOLOGY
Insurance for technology with real-world consequences.
When a product controls machinery, moves autonomously, connects to a network or supports a critical operation, standard insurance descriptions can miss the risk. We help Australian technology businesses present the whole exposure to insurers.
FOCUS AREAS
Robotics & automation
Connected devices
Industrial control systems
Software & SaaS
Products liability · Technology PI · Cyber
THE EXPOSURE
A technology loss does not always fit one policy. Physical injury or damage, financial loss from a service failure, a cyber incident and the cost of a recall may trigger different cover. We identify the handoffs before approaching the market.
01 / INDUSTRIES
Built for more complex technology risks.
Explore how the product, its end use and the contract affect the insurance response.
Robotics
Autonomous systems, physical interaction and completed operations.
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02Industrial automation
Installation, integration and failures affecting production.
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03SCADA & controls
Industrial systems, operational technology and control failures.
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04Connected devices
Hardware, firmware, data and distributed supply chains.
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05Software & SaaS
Implementation, availability and professional service obligations.
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06Cybersecurity firms
Advice, testing and managed security services.
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02 / COVER
Structure cover around the cause of loss.
Products liability, technology professional indemnity and cyber insurance answer different questions. We review activities, contractual duties, territories and exclusions against the actual operating model.
03 / OUR APPROACH
Clear underwriting starts with understanding the business.
- Map the operation
What you design, supply, install and support; where it is used and sold.
- Review contracts and cover
Limits, jurisdiction, warranties, claims history and key exclusions.
- Present the risk
Approach suitable markets and explain the terms and remaining gaps.
04 / START A CONVERSATION
Tell us what your technology does.
Send a brief overview of the product or service, its customers and any upcoming renewal. We will respond with the information needed for a market approach.